Privacy Policy
This Privacy Policy explains how RAM KRISHNA ENTERPRISE (“Minomine”, “we”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to handling your data responsibly and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Information We Collect
When you use our store, we may collect:
- Contact details — name, email address, phone number, and shipping/billing address.
- Order details — products purchased, order value, and transaction history.
- Payment information — processed securely by our payment partners; we do not store your full card or banking details.
- Device & usage data — IP address, browser type, and pages viewed, collected via cookies and analytics.
- Communications — messages you send us via email, WhatsApp, or our contact form.
How We Use Your Information
We use your information to:
- Process, fulfil, and deliver your orders.
- Send order confirmations, tracking updates, and customer support responses.
- Process payments and prevent fraud.
- Improve our products, website, and shopping experience.
- Send offers and updates — only where you have opted in, and you can unsubscribe at any time.
When We Share Information
We do not sell your personal data. We share it only with trusted partners who help us run the store:
- Shipping and courier partners — to deliver your order.
- Payment gateways — to process transactions securely.
- E-commerce and analytics providers (such as Shopify) — to operate the website.
- Reviews platform (Judge.me) — only if you choose to submit a review.
- Government or legal authorities — where required by law.
Cookies & Tracking
We use cookies and similar technologies to keep your cart working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some features of the store.
Data Security
We use industry-standard safeguards, including encrypted (SSL) connections, to protect your information. While we take reasonable steps to keep your data secure, no method of transmission over the internet is completely secure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to legal and accounting obligations.
- Withdraw consent for marketing communications at any time.
Data Retention
We retain your information only for as long as necessary to fulfil orders, provide support, and meet legal, tax, and accounting requirements.
Children’s Privacy
Our products and website are intended for users aged 18 and above. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Privacy questions or data requests?
Data Controller / Business Details
- Legal Name
- Bharoliya Pareshbhai Bhavanbhai
- Trade Name
- RAM KRISHNA ENTERPRISE
- GSTIN
- 24AGTPB4629D1ZK
- Address
- 4th Floor, Shop No. 176, Gruham Icon,
Opp. Leck Garden, Near Rajwadi Party Plot,
Kosad, Surat, Gujarat – 394107